All prices listed on our site are exclusive of shipping, except
where stated otherwise.
Currently in the UK we charge a flat shipping rate of £25 for guns
(plus any RFD charges - see Important Links pages). Other rates
are calculated per item and displayed in your basket.
For international orders please contact us for our current
international rates
We normally dispatch within 3 working days. And in most cases you
will then receive your goods within 2-5 working days but please
allow up to 10 working days.
Is shopping online at Eastern Gun Company safe and secure?
Yes. eastgun.co.uk switches to secure mode
(padlocked) when entering or processing any personal or payment
details. In addition, for added security, we do not store any card
or any other payment details in our system.
Legal compliance
This returns and refunds policy is in accordance with the EU
Distance Selling Directive which came into force in October 2000
and is part of UK law under the Consumer Protection (Distance
Selling) Regulations 2000. This law applies to all transactions
within the UK where a consumer does not meet the vendor. Contracts
between businesses are not governed by these regulations.
Returns
In accordance with the law, you have a 7 day "cooling off" period
in which you have the right to cancel your purchase and receive a
full refund. You do not need to give a reason for cancelling your
purchase. We are obliged to refund your payment in full within 30
days of your cancellation. This "cooling off" period starts the
day after you receive the goods.
How to cancel within the 7 day cooling off period
Should you wish to cancel your purchase within the 7 day "cooling
off" period, please inform us via the website, remember to include
your order number. The UK is the country of domicile.
We cannot accept liability for returned goods lost or damaged
during transit. You are advised to wrap the product carefully to
avoid damage. You are also advised to return goods by recorded
delivery, registered post, or by courier. Proof of postage will
not be accepted as proof of delivery. Please remember to give us
your name and address, and a copy of your purchase invoice.
Refunds for unwanted goods
Providing that the unwanted goods are received by us in an unused,
unopened and resale-able condition within 7 days, we will refund
payment for the goods in full within 30 days of return of goods.
Shipping & Returns |
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